Free Shipping Worldwide
We prepare orders within 7-9 days
Delivery times:
- U.S : 3-5 business days
- Europe & Canada & Australia: 4-6 business days
- Other countries: 7-10 business days
Generally, without special circumstances, you will receive the products you ordered in about 2 weeks
Processing Time
The time it takes to process your order varies depending on the product. Hair topper products take about 8 days. Hair extensions products take 4 days. We ship Monday through Saturday, excluding Sunday and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. You will receive a confirmation e-mail with the tracking link once your order ships. If you do not see your shipping confirmation email in your inbox after 1 business day, please double check your junk/spam or promotions folder. We cannot be held accountable for any delays caused by the carrier.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Your package may require a signature. Most packages will be delivered to the address provided and will require you to sign for the package. If you're not at home and can't sign for it, you can ask them to hold the package at your local post office and reschedule it for another delivery.
International Taxes, Duties and Customs
Orders delivered may incur import taxes and fees. Shining Hair collect these fees and they are excluded in the purchase price on our website.
Customs will sometimes hold orders for review which can sometimes result in unexpected charges or delays. Any such delays with your delivery and/or charges are beyond our control. Customs can be a little slow with assessing packages, unfortunately we're not able to speed up this process and such delays can vary widely between packages - again this is totally out of our control.